Long Queues Form at Ljubljana Administrative Unit as Walk-Ins Replace Appointments

Long queues have formed at the administrative unit in Ljubljana, Slovenia, since the unit has shifted to only accepting walk-ins and no longer taking appointments. This change has caused significant delays and frustration among residents who now have to wait for hours to access vital services.

The administrative unit's decision to stop taking appointments was influenced by the ongoing COVID-19 pandemic. Measures to contain and control the spread of the virus have necessitated changes in how services are delivered. This shift has led to the cancellation of all previously scheduled appointments, with new appointment dates being communicated to patients over the phone or by mail.

To manage the influx of walk-ins, the administrative unit has implemented strict health protocols. Only healthy individuals are allowed to come for check-ups, while those who fall ill are asked to inform the center and waive their appointment time. Additionally, administrative services such as issuing prescriptions and sick leave are being performed remotely over the phone or by email.

Entering the health center is now limited and runs exclusively through a triage point, where patients are required to provide accurate and true information about their health condition. This measure aims to reduce the risk of COVID-19 transmission within the facility.

The shift to walk-in only appointments at the administrative unit in Ljubljana, Slovenia, has significant implications for the delivery of vital services during the COVID-19 pandemic. This change may lead to further delays and frustration among residents, potentially exacerbating the already strained healthcare system.

Patients exhibiting symptoms suspected of COVID-19, such as fever, cough, shortness of breath, cold, sore throat, diarrhea, or vomiting, are advised to make an appointment over the phone and avoid visiting the emergency service unannounced. The paediatric emergency first-aid service and adult emergency first-aid service continue to operate on weekends, public holidays, and at night to provide vital care.

The Community Health Centre Ljubljana, which oversees the administrative unit, has emphasized the importance of patients considering whether a check-up is necessary or if they can wait until the workday to call their personal or substitute practitioner. This approach aims to manage the high demand for services while ensuring that those in urgent need receive timely care.

The administrative unit continues to face the challenges posed by the pandemic, residents are urged to follow the guidelines and cooperate with health protocols to ensure their safety and the safety of others. The situation remains dynamic, and further adjustments may be made based on the evolving public health scenario.

Key Takeaways

• Administrative unit in Ljubljana, Slovenia, now only accepts walk-ins, no appointments.
• Change due to COVID-19 pandemic, causing delays and frustration among residents.
• Health protocols in place, including triage point and remote services for non-urgent cases.
• Patients with COVID-19 symptoms advised to call ahead, not visit emergency services unannounced.
• Residents urged to follow guidelines and cooperate with health protocols for safety.